We have spent a lot of time in prayer and preparation for Gateway Conference 2020 and have been so excited for you to be here with us. However, in light of the pandemic, we are excited to announce that this year’s conference will be a free online experience!
Our team will automatically process your refund. If there are any issues, we’ll reach out to you directly. If you have questions about how or when you’ll receive your refund, check out our FAQ’s below.
The new online Gateway Conference will be an innovative and engaging experience that will equip you for your next season of ministry and inspire you to reach new levels of leadership. You’ll hear from seasoned pastors and leaders on topics that are relevant to today, and for the first time ever, you’ll be able to attend all the breakout sessions!
We love you and are praying for you!
Your Gateway Conference Team
Will Gateway Conference 2020 be rescheduled?
Yes, Gateway Conference will be a free online experience this year! The dates will be announced soon. Visit gatewayconference.com for updates.
Do I need to do anything to get my refund?
If the card you used to purchase your tickets is still valid, you do not need to do anything! We will automatically process your refund as soon as possible. If there is a problem, we will email you directly to talk through options.
When can I expect my refund?
This varies and depends on multiple factors, such as when you paid and which bank you use and how they process refunds to your account. Our team is working daily to process refunds as quickly as possible. Thank you for your patience and grace in this season!
What if the card I paid with is no longer active?
Please email firstname.lastname@example.org as soon as possible so we can connect with you about other refund options (such as mailing you a check). Our team will respond to your email as soon as possible.